Privacy Policy

Care Health Nursing Services respects your privacy. This policy explains how we collect, use and protect information through https://carehealthhome.in/, enquiry forms, phone calls and WhatsApp conversations.

We may collect the following information:

• Contact Details: Name, phone number, email address and location.
• Service Details: Type of care required, patient requirements and preferred service duration.
• Health Information: Patient condition, medical instructions and special care needs voluntarily shared with our team.
• Communication: Messages and details shared through calls, emails, WhatsApp and enquiry forms.

Our website may automatically collect technical information such as browser type, device details, IP address and pages visited to improve website performance and security.

We use your information to:

• Respond to enquiries and service requests.
• Understand patient care requirements.
• Arrange nurses, caregivers and attendants.
• Coordinate appointments and services.
• Improve our website and customer experience.

By submitting an enquiry, you agree that our team may contact you through phone, SMS, email or WhatsApp regarding your requested services.

If you share another person's information, you confirm that you are authorised to do so.

Information may be shared with authorised staff, assigned caregivers and trusted service providers when necessary to deliver our services or comply with legal requirements.

We take reasonable measures to protect your personal and patient-related information from unauthorised access, misuse or disclosure. However, no online system can guarantee complete security.

We retain information only as long as necessary for service delivery, business records and legal requirements. Information may be deleted or made non-identifiable when no longer required.

You may contact us to request access, correction or deletion of your personal information, or withdraw consent where applicable. You may also request to stop receiving promotional communications.

Our website may use cookies to improve functionality and understand visitor activity. You can manage cookies through your browser settings.

We are not responsible for the privacy practices of external websites linked from our website.

For children or patients unable to provide consent themselves, information should be shared by a parent, guardian or authorised representative.

For privacy-related questions or requests, contact us:

Care Health Nursing Services

We may update this Privacy Policy whenever necessary. Changes will be published on this website.